Customer services

To ensure passenger and operator safety at all times, control room personnel and flight controllers need straightforward systems that deliver fast, without having to worry about the complexities of the technological infrastructure. And that is what SITTI offers, with support for logistics, technology, system functionality and maintenance over the entire system life cycle, according to each customer's specific needs.

• Customised support services: from a telephone hot-line to a roundthe-clock on-site engineering unit.
• Access to specialised engineers for remote system monitoring and assistance: configuration optimisation, software upgrades, recovery services.
• Availability of spare parts for a minimum of 15 years.
• Interactive electronic documentation: general configurations, technical descriptions, user manuals, installation details, maintenance procedures, safety standards, wiring diagrams, drawings and lists of components.
• Training courses to help users run and maintain systems efficiently.